Frequently Asked Questions
What's the weather like?
The most important question is always what will the weather be like when we're sailing? Remember, it's a bit colder at sea than on shore, and the weather here is typical of Ireland: "changeable" so make sure you bring warm clothes with you just in case. Although we do have a plentiful supply of blankets to keep you warm and cosy on your trip. On the other hand, you may need sun cream if it's warm. And some days, you'll want blankets and sun cream!
I’ve a large family. Are there discounts?
Yes! Our online booking system will automatically charge only €5 for the second and third child. For bigger families, it’s best to give us a call to make sure you get the maximum discount. Similarly, if you are a large group of adults, do call us and ask what discounts are available.
What happens if the weather is bad?
It does happen, and unfortunately, this means that cruises may be cancelled at late notice due to the weather conditions. Your safety is our absolute top priority and we simply will not put to sea if it puts our passengers at risk. Because of the sheltered nature of the harbour, we can still offer harbour tours as an alternative on bad weather days. You will also be offered a full refund or you may reschedule your booking. Do check our facebook pageFollow us on Facebook (opens in a new tab) on the day of your sailing for the latest weather updates.
In the unlikely event that the weather turns whilst we are at sea, your experienced crew will make a call on the day, and if there is a risk to our passengers, we will simply head back to port, and reconvene the tour when we can.
Where do you park?
There is plenty of parking along the shore. There is a free car park beside the Ahoy Cafe just opposite where the boat is tied up. The muster point is at the head of the breakwater on the Small Craft Harbour, but we ask that passengers kindly do not park here as the pier is very busy with new boats being built.
Are pets allowed?
Yes as long as they don’t interfere with other passengers.
Will I see the dolphins?
Unfortunately, we cannot guarantee you will see them. But we guarantee that if they are in the bay, we will find them for you. You’re most likely to see them in the summer months, but they have been known to visit in winter too. If it’s too cold for dolphins, conditions may be right for grey seals, and these cute little chappies love to say hello too.
How many passengers on each sailing?
Each sailing will have a fully trained crew and up to 96 passengers.
Are there lifejackets?
Yes. We carry sufficient Lifejackets for each individual person, along with life rafts, a rescue boat & all other required safety equipment.
Is alcohol allowed?
No alcohol may be taken on board as we offer a full on board bar service. Our licenced bar sells beers, wines and spirits. You can also purchase soft drinks, teas, coffees and snacks here.
Is there wheelchair access?
We are very happy to welcome any passengers with disabilities or special needs, please feel free to contact us if you require anymore information.
What time are the cruises?
Cruises depart at 2pm daily, but may be subject to weather restrictions. Please check our facebook pageFollow us on Facebook (opens in a new tab) on the day of your sailing, or call us if you are unsure. Harbour tours are offered on days when the weather is not suitable to go to Sliabh Liag cliffs.
What Covid protocols do you have in place?
There is a lot of space on board, which naturally lends itself to social distancing. And of course, we are outside! We are certified under the Covid-19 Safety Charter and always follow the protocols of the day. Just ask one of the crew if you are unsure about anything.
Why was Donegal voted the coolest place on the planet?
Ummm…we can’t tell you why. But we can show you! Come and have a look at Ireland’s hidden gem. We can guarantee you won’t be disappointed.